Shipping Policy
Shipping Policy
Welcome to Madison Jesseka. This shipping policy applies to all purchases made through our website [www.madisonjesseka.com].
1. Shipping Methods
We offer the following shipping methods:
- Standard Shipping (delivered via USPS, estimated delivery within 10 business days)
- Express Shipping (delivered via FedEx, estimated delivery within 3 business days)
- [Other methods as applicable]
2. Shipping Costs
Shipping costs are calculated based on [weight/flat rate].
3. Processing Time
Orders are processed within 48 business hours of purchase. Orders placed on weekends or holidays will be processed the next business day.
4. Estimated Delivery Time
Delivery times will depend on the shipping method you choose at checkout and the shipping destination. Please note that these are just estimates and actual delivery times may vary.
5. Shipping Restrictions
We currently ship to all 50 states within the U.S. Certain products may have additional restrictions, which are noted on the product page.
6. Order Tracking
Once your order has been shipped, we will send you an email with your tracking information. You can track your order through the carrier service you select at exit.
7. Insurance and Damages
Madison Jesseka is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
8. Packaging
Your order will be packed safely and securely and checked to ensure it’s not damaged before it’s dispatched.
9. Shipping Address Changes
If you need to change your shipping address after you have placed your order, please contact us at hello@madisonjesseka.com as soon as possible.
10. Failed Deliveries/Return to Sender
If the carrier returns an undeliverable package to us, we’ll notify you of the return and you will be responsible for the cost of reshipment.
Please note that it’s the customer’s responsibility to provide us with a correct and complete shipping address. If your package was returned due to an incorrect or incomplete address, we must charge the standard shipping fee.