Return & Refund Policy

Returns and Refunds Policy

Thank you for shopping at Madison Jesseka. We want to ensure that you have a great experience while shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.


You have 45 days to return an item from the date the carrier reports that you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please note that certain types of items cannot be returned, a not exhaustive list including artwork, NFTs, commissioned work.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

How To Return Your Item

To return an item to us, please mail it to the following address: 2554 Charlotte St. Kansas City, MO 64108

Please remember to ensure that the item you’re returning is repackaged with all the cords, adapters, and documentation that were included when you received it.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: